Frequently Asked Questions (FAQs)
1. General Information
What are your bakery hours?
6am – 2pm (retail shop)
additional Special hours
2pm – 10pm (2nd manager shift)
always open for pre-orders/made-to-order
catering/wholesale
(pick-up available during opening hours)
Where are you located?
Online
Orange County, California
4th Street Market Kitchen
Do you have seating, or is it just for takeout?
Takeout focused, but with a few seats with retail shop
Is this a misprint on your package?
4pmlIGthaGxpLWJha2VyeS5jb20vcmFiYml0LWhvbGU=
No, I love puzzles and riddles.
There will be time slots for deals in the future and give-aways for promotional gifts.
Do you only offer bagels and drinks?
Currently, that is what I am starting out with – main goal is feeding the corporate field so the employees can last throughout the day. My whole life has always been in an office cubicle in Irvine. Will have a detailed “Our Mission” page soon
Do you offer delivery?
Delivery to the following zip codes:
90680, 92647, 92655, 92683, 92701, 92703,
92704, 92706, 92708, 92802, 92804,
92805, 92840, 92841, 92843, 92844, 92868, 92801
Later on,
90620, 90621, 90630, 90680, 90720, 90740,
92602, 92604, 92606, 92612, 92614,
92617, 92620, 92626, 92627, 92646,
92647, 92648, 92649, 92655, 92660, 92662,
92663, 92683, 92701, 92703, 92704, 92705,
92706, 92707, 92708, 92780, 92782, 92801,
92802, 92804, 92805, 92806, 92807,
92831, 92832, 92833, 92840, 92841,
92843, 92844, 92845, 92861, 92865,
92866, 92867, 92868, 92869, 92870
How can I place an order?
kahli-bakery.myshopify.com
or send in email to order@kahli-bakery.com
txt/voicemail 949-414-4224
2. Products and Ingredients
What kinds of baked goods do you offer?
Buns, bagels, biscuit sticks, bread, brownies, chocolate, cookies, croissants, empanadas, ice-cream, fruit jam shortbread mini cakes, milk bread, and sandwiches.
Do you offer gluten-free, vegan, or other dietary-friendly options?
Not really, only a few selection “From the Garden”
Are your products made fresh daily?
We will have freshly baked products every day
Do you use any artificial ingredients or preservatives?
All ingredients are listed online
Do you source local or organic ingredients?
We try to – let us know if you’re a local vendor
3. Custom Orders and Special Occasions
Do you take custom cake or pastry orders?
No, I want to smooth brain and consistently create my own menu
How much notice do you need for custom orders?
48 hours, but if needed sooner please reach out
Can I order a cake for a specific theme or design?
No, our menu is set to fit the branding of Kahli
Do you offer catering services for events?
We offer catering services for local businesses and events.
Can I sample flavors for wedding or large event cakes?
Yes, a cake flight sample is available for purchase
4. Allergens and Dietary Restrictions
Do your products contain nuts, dairy, or other common allergens?
Check our website and labels as we adhere to any food law including labeling
Is your kitchen nut-free or allergy-friendly?
No
Can I request modifications for dietary needs?
No
What are your options for people with food allergies?
Try our drinks. There should be one item on the menu that you might be able to eat. A rotating menu is offered every week or two. Even though we’d love to have every single person in the world try our baked goods, it is hard to accommodate everyone with allergies.
5. Pricing and Payment
What is the price range of your products?
Starting at $1.75 for our in-person shop
Prices may vary online to cover the cost for packaging, shipping, & handling
Do you offer discounts for bulk orders or events?
Yes! support@kahli-bakery.com
What payment methods do you accept?
Everything even bartering
Do you require a deposit for large orders?
Yes, depending on the quantity of the order, the starting minimum deposit will be 50%
Do you have gift cards or vouchers available?
Soon! I want to hit a certain amount of organic customers
6. Order and Pickup Policies
Can I order online or over the phone?
Orders are available online or text
949-414-4224
How far in advance should I place an order?
Cake orders are 48 hours in advanced – everything else on the menu can be placed 8 hours in advanced and you’ll be taken care of (highly appreciate advance orders all the time)
What is your cancellation policy?
Once we alert you that we are starting your order – refunds will not be made. Cancelation is okay if order isn’t worked on yet, but don’t last minute cancel if possible pleasee
How do I pick up my order?
From our retail location or we deliver to you within the designated area codes
Do you offer curbside pickup?
No, come in and enjoy the experience of our shop – we will eventually tho, I understand there’s elderly and sick people
I personally have days where I don’t want to really be out or interact with anyone
7. Seasonal and Special Items
Do you offer seasonal items or holiday specials?
We’ll always have a rotating menu
When do your seasonal items become available?
Homepage and social media posts
Can I preorder seasonal products?
Yes, preorder is always encouraged
8. Loyalty Programs and Discounts
Do you have a loyalty program?
Not at the moment, but I do send out discounts once in awhile to email/text subscribers
Do you offer any discounts for regular customers?
Subscribe to our newsletter and follow our social media for discounts and promotions
Are there any special offers or promotions?
Subscribe to our newsletter and follow our social media for discounts and promotions
9. Miscellaneous
Can I bring my own container for takeout?
damn that’s crazy sure hahaha
Do you collaborate with other local businesses?
Highly encouraged, but it has to make sense for all participants as a business move
Are pets allowed in your bakery?
For legal reasons, no even though you should send me your pet pictures to support@kahli-bakery.com
Do you offer classes or baking workshops?
One goal of ours is to have a cake-decorating events and other workshops